Best Western Annesley House Hotel
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What Guests Say
It has Edwardian (?) character, tall spacious rooms plus a delightful small restaurant garden which is a secluded sun trap. Good car park in the hotel grounds It is only a brisk 5 minute walk to the Chantry Place Shopping Centre. Emily Maher the Duty Manager - friendly, helpful and professional whether on reception or helping in the restaurant or serving in the bar. A real asset to the hotel.
Phillip
June 2025
Excellent room and absolutely spotless. High quality fittings in the bathroom and comfortable bed. Lots of space for clothing. The bar sells a good selection of beers and wines and whilst having no evening restaurant there is a good selection of bar bites for the evening snack. I recommend the baked camembert with bread, olives, Parma ham and salami with rocket salad and sun dried tomatoes. Very convenient for the city centre either walking, bus or taxi. Reception very helpful, nothing too much trouble. Good breakfast with made to order quasants.
Les
June 2025
Room was spacious with sofa, good size comfortable bed, quiet, tv with I player etc. Staff were very friendly and knowledgeable about availability of buses, local amenities, cathedral, castle etc. Breakfast had lots of choice, well cooked and well presented. Table service by friendly staff. Nicely decorated lounge and bar in modern style. Good value evening meal
Jan
April 2025
Loved everything about it, lovely room, immaculately clean, cosy, bed really comfortable and large, really quiet, friendly staff, lovely restaurant and the evening meal we had was exceptional, absolutely loved staying here!
Alison
May 2025
Staff extremely friendly, polite and accommodating. It was worth paying for breakfast beforehand as I had a mix of food from the different breakfast options. Beautiful garden area. Great location with onsite parking.
Emma
May 2025
From the moment we arrived, my mum and I were made to feel very welcome. Our room was on the ground floor (great for my 80 year old mother). The room was large, light, and airy with an Ensuite bathroom. We had a drink in the bar where we were served by a friendly chap. He arranged a taxi for us as we were going to the theatre. The location of this hotel is perfect for the city. Our beds were very comfortable and we both slept well. We had a lovely breakfast, and because of my lactose intolerance, they made scrambled eggs with oat milk. It was a lovely stay. Thank you!
Jmc
March 2025
This propertiy has rooms spread over more than 2 buildings, so the comfort of stay really depends on what building/room you are in. We had a small, but newly renovated room with good heating. The best part of this hotel was all the staff I've encountered. They are all excellent communicaters who listen and try to cater any problems you may have. The Breafast room was very inviting and the menus were all better than I expected. There is a bus stop very nearby(just in front of the hotel) and it has good bus connections into the city and to outskirts. (Perfect place to stay if you have business at Norwich research park & the University of East Anglia) Personally, I walked to the city centre and even to the train station.
Dongmin
October 2024
Very welcoming and friendly on arrival approx 10 min walk into Norwich, room was clean and bed was comfortable, nice toiletries provided. Hotel is set in lovely gardens where you can sit out and enjoy a drink, at breakfast there was good choice of continental and Full English.
Lisa
August 2025
Room was good size. It got everything I needed; temperature was perfect. We were allowed to have early check-in and they have given my simple request. Parking was amazing and spacious; we were allowed to leave the car after check out. It only takes 15mns to walk to city centre. Breakfast was OK and standard for hotels. The Staff were amazingly friendly and accommodating.
Aiza
November 2024
The hotel is lovely throughout. It is spread across three buildings. We had an Executive Double Suite and it was fantastic, spacious and comfortable. The staff were great, especially Matthew, who took care of our needs over the 4 days. We didn't have breakfast, but we had dinner and the food was excellent. There is also a garden area with a fishpond. The hotel is ideally placed for Norwich Town Centre, it is a 12 minute walk using the underpass. There is also a bus stop across the road if you don't fancy the walk, and another stop right outside the hotel for the return journey. The buses are the 11 and 12 pink line.
Brian
August 2024
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