Best Western Annesley House Hotel
Отзывы гостей
This propertiy has rooms spread over more than 2 buildings, so the comfort of stay really depends on what building/room you are in. We had a small, but newly renovated room with good heating. The best part of this hotel was all the staff I've encountered. They are all excellent communicaters who listen and try to cater any problems you may have. The Breafast room was very inviting and the menus were all better than I expected. There is a bus stop very nearby(just in front of the hotel) and it has good bus connections into the city and to outskirts. (Perfect place to stay if you have business at Norwich research park & the University of East Anglia) Personally, I walked to the city centre and even to the train station.
Dongmin
октябрь 2024 г.
The hotel is lovely throughout. It is spread across three buildings. We had an Executive Double Suite and it was fantastic, spacious and comfortable. The staff were great, especially Matthew, who took care of our needs over the 4 days. We didn't have breakfast, but we had dinner and the food was excellent. There is also a garden area with a fishpond. The hotel is ideally placed for Norwich Town Centre, it is a 12 minute walk using the underpass. There is also a bus stop across the road if you don't fancy the walk, and another stop right outside the hotel for the return journey. The buses are the 11 and 12 pink line.
Brian
август 2024 г.
Room was good size. It got everything I needed; temperature was perfect. We were allowed to have early check-in and they have given my simple request. Parking was amazing and spacious; we were allowed to leave the car after check out. It only takes 15mns to walk to city centre. Breakfast was OK and standard for hotels. The Staff were amazingly friendly and accommodating.
Aiza
ноябрь 2024 г.
Hotel was very clean, and bed was extremely comfortable. Staff were friendly and cheerful. Good location for Norwich town centre and free parking available
Carol
декабрь 2022 г.
Chosen because of the great location. It gave us a comfortable base near the centre of Norwich so we could go and explore this historic and character full city. We didn't need the car at all, walked everywhere and just left it in the free car park. Staff were all lovely. Food was good, generous portions and value for money. Room wasn't the biggest but bed was very comfy and it was clean and comfortable. stairs could be a problem for some but the receptionist offered to get help with our bags when we arrived and left.
Kim
декабрь 2024 г.
We really enjoyed our stay. We stayed in the Coach House which is one of several outbuildings from the main hotel. The bed was extra large and comfortable and the shower was always hot. Parking was next to the Coach house which made unloading luggage and coming and going easy. Although it rained on our stay umbrellas were provided inside the doors. We particularly enjoyed the Conservatory space which is where we had our meals with a view of a small garden. The evening meals we had in the hotel were excellent and a good choice of dishes. But what really made the stay so good was the friendliness of the staff and the service we received from them, particularly from the front of house team who also doubled up as waitresses.Good service makes all the difference to us.
Catherine
июль 2024 г.
Nice hotel, very clean and quite.
Istvan
ноябрь 2024 г.
During my stay the customer service of all of the staff at the hotel was exceptional. The reception staff, particularly Emily, were most welcoming and helpful. I ate in the restaurant a few times and can recommend it. The food was very good and everything was freshly prepared and cooked to order. There is a bus stop very close to the hotel with regular buses to the town centre and railway station. The town centre is only a 15 minute walk from the hotel. I would stay here again on future visits to Norwich.
Karen
май 2024 г.
A striking looking hotel both outside and in. Decor was very tasteful which created a welcoming atmosphere. This was reinforced by the friendly staff who were always willing to help. Diane particularly was so friendly and helpful Our room was spacious and the furnishings were of good quality . The decor was of a high standard and in keeping with the period of the building. Everywhere was scrupulously clean. We marvelled at the vine, rooted outside but cultivated in the glassed corridor area which connected the reception area to the accommodation area. The breakfast were really good and there was plenty of choice
Maurice
октябрь 2023 г.
The hotel was a nice place to stay. I had no problems with anything except that the room entry system requires two hands-- one to hold the key in place and the other to turn the knob. Was just a little bit cumbersome. It was very close to the major bus station and that was a big help. I really enjoyed the downstairs lounge area-- it was a cozy place to hang out and was decorated beautifully for the holidays.
Secondacttravels
декабрь 2024 г.
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