Best Western Annesley House Hotel
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Room was spacious with sofa, good size comfortable bed, quiet, tv with I player etc. Staff were very friendly and knowledgeable about availability of buses, local amenities, cathedral, castle etc. Breakfast had lots of choice, well cooked and well presented. Table service by friendly staff. Nicely decorated lounge and bar in modern style. Good value evening meal
Jan
Nisan 2025
From the moment we arrived, my mum and I were made to feel very welcome. Our room was on the ground floor (great for my 80 year old mother). The room was large, light, and airy with an Ensuite bathroom. We had a drink in the bar where we were served by a friendly chap. He arranged a taxi for us as we were going to the theatre. The location of this hotel is perfect for the city. Our beds were very comfortable and we both slept well. We had a lovely breakfast, and because of my lactose intolerance, they made scrambled eggs with oat milk. It was a lovely stay. Thank you!
Jmc
Mart 2025
This propertiy has rooms spread over more than 2 buildings, so the comfort of stay really depends on what building/room you are in. We had a small, but newly renovated room with good heating. The best part of this hotel was all the staff I've encountered. They are all excellent communicaters who listen and try to cater any problems you may have. The Breafast room was very inviting and the menus were all better than I expected. There is a bus stop very nearby(just in front of the hotel) and it has good bus connections into the city and to outskirts. (Perfect place to stay if you have business at Norwich research park & the University of East Anglia) Personally, I walked to the city centre and even to the train station.
Dongmin
Ekim 2024
Room was good size. It got everything I needed; temperature was perfect. We were allowed to have early check-in and they have given my simple request. Parking was amazing and spacious; we were allowed to leave the car after check out. It only takes 15mns to walk to city centre. Breakfast was OK and standard for hotels. The Staff were amazingly friendly and accommodating.
Aiza
Kasım 2024
The hotel is lovely throughout. It is spread across three buildings. We had an Executive Double Suite and it was fantastic, spacious and comfortable. The staff were great, especially Matthew, who took care of our needs over the 4 days. We didn't have breakfast, but we had dinner and the food was excellent. There is also a garden area with a fishpond. The hotel is ideally placed for Norwich Town Centre, it is a 12 minute walk using the underpass. There is also a bus stop across the road if you don't fancy the walk, and another stop right outside the hotel for the return journey. The buses are the 11 and 12 pink line.
Brian
Ağustos 2024
Chosen because of the great location. It gave us a comfortable base near the centre of Norwich so we could go and explore this historic and character full city. We didn't need the car at all, walked everywhere and just left it in the free car park. Staff were all lovely. Food was good, generous portions and value for money. Room wasn't the biggest but bed was very comfy and it was clean and comfortable. stairs could be a problem for some but the receptionist offered to get help with our bags when we arrived and left.
Kim
Aralık 2024
We were in the coach house on the ground floor. Large room with comfortable bed and good shower. Hotel was near the city centre and hospital. The waitress at breakfast was lovely.
Lynda
Şubat 2025
We really enjoyed our stay. We stayed in the Coach House which is one of several outbuildings from the main hotel. The bed was extra large and comfortable and the shower was always hot. Parking was next to the Coach house which made unloading luggage and coming and going easy. Although it rained on our stay umbrellas were provided inside the doors. We particularly enjoyed the Conservatory space which is where we had our meals with a view of a small garden. The evening meals we had in the hotel were excellent and a good choice of dishes. But what really made the stay so good was the friendliness of the staff and the service we received from them, particularly from the front of house team who also doubled up as waitresses.Good service makes all the difference to us.
Catherine
Temmuz 2024
Nice hotel, very clean and quite.
Istvan
Kasım 2024
Hotel was very clean, and bed was extremely comfortable. Staff were friendly and cheerful. Good location for Norwich town centre and free parking available
Carol
Aralık 2022
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